Traffic Analyzer
Real time view of communication traffic of the organization
Communication traffic analysis based on call events captured from PBX over CTI link.
It provides the real time view of communication traffic of the organization throughout day.
It reflects the picture of office communication, important business hours & communication resource utilization.
- Offers Real-time view of communication traffic throughout day
- Provides incoming outgoing calls pattern on hourly basis.
- Efficient analysis of resources utilization.
- Provides incoming outgoing calls pattern on hourly basis.
- Reports available such as;
- Call statistic
- Expensive users
- Hourly call statistics
- Telephone line Utilization
- Expensive department
- Call pattern
- Expensive telephone line
- Telephone line
- Department
- Line status
- Line-wise call status
- Statistic on time spend
- Busy Pattern
- Call Pattern….…. & more…
- Easy to use :
- Effortless view of office communication, no need to touch the computer, just look at the monitor.
- Ease of access to most busy users or departments just by looking at the screen.
- Productive :
- Provides view on the pattern of incoming and outgoing calls on hour by hour basis.
- Utilization of existing communication resource, if need be either you curtail if you find it excess or add new if you find it insufficient.
- Customize Operation :
- Customize reports can be designed as per requirements.