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PCoreView
PCoreView is an advance call accounting solution that provides View of organization-wide communication from Core of the organization.
PCoreView is suitable for companies/organizations with many geographically separated offices, branch offices or with a large variety of communication equipment; where centralization of data collection and call accounting is essential.
The PCoreView deployment is a suite of multiple modules, when deployed together makes total solution.
PCoreView ensures capturing of telephony activity from all the branches and locations, and processes this captured records to produce communication analysis.
Deployment is the solution which comes handy for deciding the required resources based on the actual utilization. It also ensures the control over communication cost.
- PCoreView offers consolidate view of all the telecom activities from various locations.
- It supports heterogeneous environments with different PBXs and telephone systems from different locations and collects real-time call data records.
- It is deployed at the central location but has the ability to access and monitor from any remote location that is connected with organization’s network.
- Offers secure access to User Interface is availed based on user’s Hierarchy.
- The PCoreView deployment help in :
- Defining call patterns, call usage and call cost of organization.
- Controlling communication cost & establishing communication discipline.
- Improving efficiency of people by way of providing more resources as and when required.
- Identifying grey areas in communication so that corrective actions.
- Monitoring inter-branch communication.
- Offers multiple call accounting analysis reports over single click.
- Facility of schedule the report generation of certain set of reports in periodic manner.
- Complete automation will be achieved by availing these reports over Email to associated user.
- Offers graphical representation along with statistical call accounting analysis.
- Easy to use:
- The process of capturing call records from all remote locations is automated to avoid manual intervention
- Offers consolidate view of call accounting data for monitoring and controlling telephone expenses for organizations
- It offers call patterns, call usage and call cost of organization at a glance.
- Offers Profile based access in web module
- Productive:
- Analyses complete communication scenario of organization.
- Improving efficiency of people by providing more recourses as and when required
- Identifying gray areas so that corrective action can be taken
- Analysis & Reporting :
- It enable administrator to view the report of their interest across all locations.
- Saves efforts and eliminates dependency on report generation and distribution
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Analysis reports are available based on :
- Users-Wise
- Departments-Wise
- Hierarchy-Wise
- Location-Wise
- Customize operation :
- Establishing communication discipline through organization
- Controlling communication cost within budget
- Monitoring PRI usage at each of the branch sitting at head-office.
- Maintaining inter-branch communication as well as cost-center wise telephone cost distribution across the organization.
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PCoreView - Multi Location
- This is Suitable for setup where different telephony switches individually are handling communication activity for every individual location.
- Call data will be captured at individual remote location and forwarded to central location for processing.
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PCoreView – Centralize
- Suitable for setup with Communication Manager handling entire organizational telephony activities over gateways establish at every remote location.
- Call data will be made available from every gateway at central location.
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PCoreView - Web
- Suitable for setup with Communication Manager handling entire organizational telephony activities over gateways establish at every remote location.
- Call data for entire organization will be made available from CM at central location.
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PCoreView - Web Single Site
- Suitable for single location setup that requires web based access for communication analysis.
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