Informer

Informer

• It’s the Notification Mechanism
• It monitors Call Data Analysis operation on background
• 24/7 active in informing the healthy status of AcquView
• Forward alerts and warnings to respective user / administrator.
• Option to define your own Text and Subject of an email for the alerts and warnings
• Informer Raise alerts for ;
  • PBX system has stopped sending CDR data to AcquView
  • Call made whose cost goes beyond predefine limit say 100 $
  • Call made whose duration goes beyond predefine limit say 1 hour
  • Call made using authorization code which does not exist in the Billing software
  • AcquView application is restarted
  • Mr. XYZ has exceeded his allocated budget etc.