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AcquView
AcquView
The solution in the domain of Call Data Analysis where theme is Effective & Effortless Analysis.
This solution can be deployed of in institutions/organizations for monitoring telecom usage of any individual, department or entire institutions/organizations. This enables you to monitor employee telephone productivity and telecom recourse utilization.
AcquView acquires the Call Detail Records (CDR) from PBX over serial/IP Link, processes this data and produces required analysis in an online mode.
As soon as any CDR data is generated by PBX, AcquView captures this and start processing to offers real-time updates on screen.
Applications wallboard display is available on your desktop, which tells you :
- Total communication cost
- Number of incoming/outgoing calls
- Cost by different call types (Mobile, STD, ISD, Intercom) & many important figures that explains the communication scenario.
- Process Call Detail Records (CDR) in an online mode.
- Shows Total Communication Cost spent since beginning of Day/Week/Month in Real-time.
- Offers on-screen Cost breakup Summary as well as detailed view of Local Calls, Mobile Calls, STD Calls, ISDCall.
- Gives complete Live statistics of processed CDR Data classified as :
- Extensionwise
- Trunkwise
- Departmentwise
- Offers PRI Line Utilization Status
- Triggers warining if :
- There are no calls from the EPABX by showing current Time Elapsed.
- Any particular extension, destination code, department, trunk not configured in software in Logs.
- Particular calls exceed the predefined limit of cost or the duration by Highlighting it.
- Highlights for long duration, long distance and expensive calls in most of the detail reports.
- Offers finished report output when exported to Excel, Word, or Text format to view or print.
- Compatible with all types of EPABX/KTS systems & can be integrated with third party software.
- Easy to use :
- Avails Real-time Status of Calls, Cost, and Duration based on call types on the Live Screen.
- Prominent Displayed Total Communication Cost spent so far.
- Highlights Expensive, long duration, and long distance calls and calls made to specific destination.
- Offers Predefined Flash report on single click
- Offers Multi-parameters & flexible query engine to obtained require analysis
- Productive :
- Analyses complete communication scenario of organization.
- Offers facility to distinguish probable official and personal calls by maintaining local directory for official numbers.
- Offers reference document for comparing telephone bills received from the telephone department.
- Offers resource utilization analysis for optimizing the use of available resources.
- Analysis & Reporting :
- Shows Live Status on Administrator computer
- Provides MIS on Log of events
- Generates Alerts and Warnings based on predefined criterion.
- Customize operation :
- Customize reports are possible as per user need
- Available in Lite, Classic and Elite versions
- Compatible with all types of EPABX/KTS systems
- Easy to install and maintain (no need to pre-configure extensions / trunks)
- AcquView offers multiple Reports for data analysis
- Can be integrated with third party software
- Multiple modules serves as Value adding applications
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