AcquView


AcquView

AcquView

The solution in the domain of Call Data Analysis where theme is Effective & Effortless Analysis.

This solution can be deployed of in institutions/organizations for monitoring telecom usage of any individual, department or entire institutions/organizations. This enables you to monitor employee telephone productivity and telecom recourse utilization.

AcquView acquires the Call Detail Records (CDR) from PBX over serial/IP Link, processes this data and produces required analysis in an online mode.

As soon as any CDR data is generated by PBX, AcquView captures this and start processing to offers real-time updates on screen.

Applications wallboard display is available on your desktop, which tells you :

  • Total communication cost
  • Number of incoming/outgoing calls
  • Cost by different call types (Mobile, STD, ISD, Intercom) & many important figures that explains the communication scenario.

  • Process Call Detail Records (CDR) in an online mode.
  • Shows Total Communication Cost spent since beginning of Day/Week/Month in Real-time.
  • Offers on-screen Cost breakup Summary as well as detailed view of Local Calls, Mobile Calls, STD Calls, ISDCall.
  • Gives complete Live statistics of processed CDR Data classified as :
    • Extensionwise
    • Trunkwise
    • Departmentwise
  • Offers PRI Line Utilization Status
  • Triggers warining if :
    • There are no calls from the EPABX by showing current Time Elapsed.
    • Any particular extension, destination code, department, trunk not configured in software in Logs.
    • Particular calls exceed the predefined limit of cost or the duration by Highlighting it.
  • Highlights for long duration, long distance and expensive calls in most of the detail reports.
  • Offers finished report output when exported to Excel, Word, or Text format to view or print.
  • Compatible with all types of EPABX/KTS systems & can be integrated with third party software.

  • Easy to use :
    • Avails Real-time Status of Calls, Cost, and Duration based on call types on the Live Screen.
    • Prominent Displayed Total Communication Cost spent so far.
    • Highlights Expensive, long duration, and long distance calls and calls made to specific destination.
    • Offers Predefined Flash report on single click
    • Offers Multi-parameters & flexible query engine to obtained require analysis
  • Productive :
    • Analyses complete communication scenario of organization.
    • Offers facility to distinguish probable official and personal calls by maintaining local directory for official numbers.
    • Offers reference document for comparing telephone bills received from the telephone department.
    • Offers resource utilization analysis for optimizing the use of available resources.
  • Analysis & Reporting :
    • Shows Live Status on Administrator computer
    • Provides MIS on Log of events
    • Generates Alerts and Warnings based on predefined criterion.
  • Customize operation :
    • Customize reports are possible as per user need

  • Available in Lite, Classic and Elite versions
  • Compatible with all types of EPABX/KTS systems
  • Easy to install and maintain (no need to pre-configure extensions / trunks)
  • AcquView offers multiple Reports for data analysis
  • Can be integrated with third party software
  • Multiple modules serves as Value adding applications

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